SocialMedia404

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Archive for the 'Big business' Category

WEForum 2010 – Technology for Society

The World Economics Forum 2010 has just wrapped up in Davos, Switzerland.  I was watching the session on Technology for Society, a panel discussion with some notable participants from the public and private sectors, including Eric Schmidt, CEO of Google.
They spoke of advances, directions, barriers and issues.  Interesting perspectives which occasionally outlined a future with [...]

WARNING: Social Media Is In Your Workplace

Today, I gave a presentation to about 100 employers from all types of organizations, regarding Social Media In The Workplace.
The big message?  The reasons Social Media is there, and will continue to grow, are as plain as the nose on your face(book).

Web 3.0 - The Internet Gets Personal

No, not in *that* way.
The term “Web 3.0″ was coined by the inventor the of the web, Tim Berners Lee.  It is ubiquitously referred to as the ’semantic’ web.  I prefer to think of it, as the Personal Web.

The ABM Top 50 in Less Than 3

I was talking to fellow UXnet Board member, Keith Instone yesterday about how it only seems like last week we were in Boston together at CHI2009. But it was over a month ago.
Tempus Fugit.
Pat and I have been traveling quite a bit so far this year, doing mostly speaking and client engagements. It’s [...]

C-Level Social Media: Top CEO’s Only

For the past 11 years, Atlantic Business Magazine has held its “Atlantic Canada’s Top 50 CEOs” awards gala. It is the culmination of a rigorous process to highlight and celebrate the amazing and sometimes overlooked leadership success stories from Atlantic Canada. It is this region’s most prestigious business event, and last night we [...]

Power is shifting away from the centre

Image via CrunchBase

I have always maintained that the key to managing social media in business is to recognize that power is shifting away from the centre and into the crowd. This is the hardest thing to understand, accept and if you can do the first two, manage.
Here are some great stats that make my point; …”the interesting [...]

Out there

I am coming across more and more situations these days in which institutions are telling me they have issued gag orders on their staff regarding direct contact with customer through blogs, forums and so on.
This despite all the research that points out how much customer want to be in touch with the companies they deal [...]